Key Account Manager (m/f/d)

Are you a strong communicator with experience in account management and a passion for outstanding customer service? Then we want to hear from you! We are looking for an Account Manager (m/f/d) to join our team and take charge of managing and nurturing our existing customer relationships.

Your Responsibilities:

• Serve as the primary point of contact for our existing client portfolio
• Build and maintain long-term, sustainable relationships with key accounts
• Manage contract renewals and optimize customer accounts
• Coordinate customer service requests and ensure timely solutions
• Handle equipment orders and oversee fleet management
• Manage customer inquiries
• Proactively communicate to enhance customer satisfaction
• Maintain detailed customer records and provide regular reports in the CRM system

Your Profile:

• Native-level German proficiency
• Basic English skills
• Experience in the gastronomy or QSR sector is a plus
• Proven experience in account management or customer success
• Strong ability to develop and maintain business relationships
• Familiarity with CRM systems and account management tools
• Excellent organizational and time management skills
• Solution-oriented mindset with a customer-first approach
• Flexible work attitude (not strictly 9-to-5)
• Basic understanding of contract management and business relationships

What We Offer:

• Competitive salary: €55,000 – €60,000 per year
• Company vehicle
• 28 vacation days per year
• Modern work equipment
• Thriving industry focused on sustainable mobility
• Opportunity to make a real impact on key business relationships
• Work in an international and motivated team